Agile organization at IKOR - this is how we solve our customers' challenges

In our matrix organization, we make use of individual operational, flexible units: We call these docks. Our docks are organized according to responsibility level and area of expertise. They form the so-called Anchor Circle. A dock combines all the competencies with which we comprehensively solve a customer problem.

Within the dock, crews each represent a service offering. At least two crews work in one dock and amount to one service. The organization of the service offerings is vertical. The individual crews within the docks cooperate on a project depending on the area of operation and consistently result from a customer problem. A crew, and thus a service offering, can be added to or removed from the dock's service at any time. In this way, we ensure agile action instead of becoming entrenched in limiting hierarchical organizational structures.

In addition to the required insurance or financial services expertise, technology know-how and methodological competence come together in the docks. IKORians are therefore always assigned to a horizontal unit, a cargo. The cargo bundles the skills according to disciplines.

Missions pursue new goals or secure existing successes. They can be permanent or temporary. They work bothwithin a dock and across docks. New crews can be created from missions.

To ensure that each dock functions, it has staff units in its own governance. These form the interfaces to the internal organization, the Anchor Circle Governance. IKOR bundles the higher-level functions in it.

The organizational structure enables us to provide our customers with fully comprehensive advice on their digitization tasks.