IKOR is part of

This equates to extended, active receivables management. The aim is to avoid bad debt losses and instead to contact the customer before a reminder event is triggered. The collection strategy is thus not only an alternative measure to "dunning after dunning procedure". It is an innovative customer retention tool for processing arrears. With the collection strategy in the SAP FS-CD standard, you can configure customer data individually, prioritize customer data records, create prioritized work lists, and prepare a clear basis for personalized contact and collection measures.

Disadvantage: In contrast to "dunning after dunning procedure", the collection strategy does not comply with the German Insurance Contract Act (VVG). Designing the collection strategy in a legally compliant manner involves a great deal of effort.